Employment Opportunities | South Metro Housing Options

We are Housing with Purpose.

South Metro Housing Options (SMHO) is paving the way to better living for all in Littleton, CO and beyond with a great team of highly-skilled professionals.

Our Benefits and Perks

Open Positions (Click the “+” symbol to view job description)

Resident Services Manager

South Metro Housing Options is a non-profit organization, providing clean, safe, affordable housing for families, students, professionals, seniors, and disabled adults in Littleton and Arapahoe County, Colorado. SMHO currently assists more than 1,400 households to benefit our community. Our Mission is to strengthen communities with creative opportunities for diverse housing alternatives.

SMHO is looking for a self-motivated, detail-oriented, team player to join as Resident Services Manager. Under the direction of management, this position leads and coordinates resident navigation efforts and delivers direct services to individuals and families in need of services and support. Supervises on-site Resident Services staff and provides business support for programs related to these efforts including: assistance with the creation and development of programs, compiling and managing data for programs and special projects; developing and providing written materials and presentations; collecting and distributing information; coordinating multiple systems and efforts; and establishing and maintaining collaborative partnerships with internal and external partners and resources to successfully achieve goals and objectives. Work involves contacts with local and state government employees, community-based professionals, community residents, and adult and juvenile residents. Supports Director of Resident Services in operational capacities as needed.

Job Type: Full Time

Starting Pay: $65,000 to $70,000 per year dependent upon skills and experience.

Benefits:

· Health Insurance (90% paid by the employer)

· Dental Insurance

· Vision Insurance

· Employer paid Term Life Insurance of up to 1.5 times the employee annual salary

· Voluntary Life Insurance

· 401(a) with 5% employer matching.

· 457 with 2% employer matching

· 12 holidays including birthday

· 4 floating holidays

· Vacation

· Paid Sick Leave

Job Duties

· Supervision of on-site staff, including but not limited to regular check-ins with staff to include professional development, workflow support, and addressing performance needs

· Oversees property needs and issues, as they arise

· Works with Director of Housing Operations to ensure proper property support and programmatic needs

· Offers guidance to the Community Support Services staff in locating resources and strategic referrals for individuals and families in need of services.

· Provides impartial and unbiased consultation, advocacy, and extensive independent review of residents’ need.

· Provides access to services offered by municipal, county, non-profit, and faith-based systems otherwise unattainable by residents’ efforts alone.

· Provides direct service to customers by assisting with transportation and coordination of in-person meetings between residents and involved professionals for services.

· Gathers and maintains qualitative and quantitative information on resources and eligibility requirements for services available to individuals and families.

· Provides ideas and input for housing and stabilization outcome goals and participates on subcommittees to carry out those goals.

· Follows up with individuals and families, providing resources, offering expertise around best and promising practices.

· Provides navigation support as a wraparound facilitator and/or liaison with any other system or professional the resident is involved with.

· Coordinates and expedites services for residents in need through the following activities:

· Researches and presents data collection tools.

· Designs individual and family involvement opportunities through participation on subcommittees.

· Gathers qualitative and quantitative data from individuals and families regarding services; manages and analyzes data in spreadsheets and databases.

· Assists in planning, development, implementation and management of program strategies, policies, procedures, goals and performance measure; tracks and reports on the progress of goals and performance measures; makes recommendations for changes or improvements to achieve desired outcomes.

· Develops and maintains a database or system to house program information to include data and statistics, strategic and operational issues, action plans and strategies, resources, and other information relevant to the program.

· Researches national evidence-based practices in the areas of housing strategies and interprets the complex data and information in simplified and easily understood formats using tables, graphs, or other visual aids.

· Attends trainings with government and community agencies that service individuals and families.

· Collaborates with a variety of municipal, county, non-profit, faith-based systems, and other applicable agencies to coordinate systems and deliver on program goals.

· Demonstrates a respectful attitude towards customers, coworkers and partners that promotes teamwork, open communication, and effective customer service.

· Acts with the resident in mind, responds to requests promptly and provides effective services or solutions for residents.

· Exercises appropriate level of initiative and judgment to make decisions within the scope of assigned authority.

JOB QUALIFICATIONS

· Bachelor’s degree in social work or a related field is preferred, but a minimum of two years of related experience in case management/direct care may be substituted. Experience or training in trauma informed care and/or poverty or homelessness issues required. · Highly Proficient in Microsoft Office Suite, preferably very strong Excel skills.

· Broad knowledge of poverty and homelessness causes, trends, issues, and solutions.

· Knowledge and ability to manage day to day activities of staff and address performance issues as they arise.

· Knowledge of existing community resources available to assist individuals experiencing homelessness.

· Training in trauma informed care.

· Experience coordinating and collaborating with internal staff and external partners to accomplish objectives.

· Knowledge or experience with developing and managing policies, procedures, goals, timelines and performance measures.

· Ability to analyze and evaluate program data and make course corrections or recommendations as needed for successful outcomes.

· Strong customer service and customer/client relationship skills.

· Solid computer skills with ability to maintain databases and enter/organize data accurately.

· Strong organizational skills and experience maintaining filing systems.

· Ability to apply comprehensive, practical and technical knowledge with use of analytical judgment and decision-making abilities.

South Metro Housing Options provides equal employment opportunities to all qualified employees and applicants for future and current employment and prohibit discrimination on the grounds of race, color, religion, sex, national origin, age, marital status, genetic information, disability, sexual orientation, gender identity or gender expression. We prohibit discrimination in decisions concerning recruitment, hiring, referral, promotion, compensation, benefits, job training, terminations or any other condition of employment.

At South Metro Housing Options, we are committed to ensuring our recruitment process is accessible to all. If you require reasonable adjustments to be made during the recruitment process then please inform Human Resources Team.

This position will be posted until filled.

Please send your resume to mmanandhar@smho.co

Disclosure: South Metro Housing Options is a Federal Contractor. As a condition of employment, candidates are required to submit to criminal background check and drug screen.

Housing Developer II

SMHO is looking for a self-motivated, detail-oriented team player to join as Housing Developer II. This position is responsible for managing all aspects of affordable housing (LIHTC) development projects, including but not limited to, feasibility, due diligence, acquisition, entitlement, design and construction management, planning, zoning, community outreach, resident engagement, design, entitlements, obtaining financing, development, operating budgets, and closing to achieve successful completion, and close-out.

Job Type: Full Time

Starting Pay: $103,000 to $114,000 per annum dependent upon skills and experience.

Benefits:

Health Insurance (90% paid by the employer)
Dental Insurance
Vision Insurance
Employer paid Term Life Insurance of up to 1.5 times the employee annual salary
Voluntary Life Insurance
401(a) with 5% employer matching.
457 with 2% employer matching
12 holidays including birthday
4 floating holidays
Vacation
Paid Sick Leave

Job Duties

Project Development and Management

Lead multiple housing development projects through all phases: site selection, due diligence, design, financing, construction, and stabilization.
Manage initial financial feasibility analysis, proformas, overseeing design development, securing all necessary financing, procuring and contracting with all third party consultants, and overseeing construction efforts and timeline.
Develop and maintain project schedules, budgets, and financial projections.
Identify risks and implement mitigation strategies throughout the development lifecycle.
Ensure timely completion of projects within budget and scope.

Site Acquisition and Feasibility

Develop feasibility analyses for new development opportunities;
Identify potential development sites/projects
Negotiate land purchase agreements and manage due diligence processes.
Develop preliminary operating cost estimates. Identify sources for pre-development financing and , as necessary, create application to those sources.
Coordinate and review site due diligence, including utilities, easements, ESA Phase I, and proximate amenities; participate in preliminary site and architectural concept development; assess existing buildings and infrastructure (if applicable).
Identify potential permanent funding sources for individual projects.
Identify and analyze SMHO’s exposure and risk; including financial, political, and community aspects.

Financial Structuring and Funding

Structure complex financing packages, including public and private funding sources (e.g., tax credits, grants, debt, equity).
Identify project investor(s) and lender(s), in collaboration with Director of Real Estate Development.
Prepare financial models, pro-forma and financial analysis of properties for development or acquisition/redevelopment as applicable.
Prepare applications for competitive funding sources including; tax credit allocation, grants, and funding from City, County, State and Federal agencies as appropriate.
Negotiate and close all agreements associated with project development funding.
Summarize terms of all financial agreements for use by development, property management and finance departments.
Prepare debt and equity financing applications, support the team in closing debt and equity financing documents, and due diligence documents required by lenders and investors in connection with refinancing or financial closing.
Refine and update financial models throughout the development process.
Close out funding sources at completion of project development.
Monitor financial performance and prepare reporting for stakeholders.
Notify community groups and neighbors of intent to develop or purchase project, and maintain ongoing communication with neighborhood interests during design and development.

Design and Construction Oversight

Supervise third party contractors, including architect, engineers, and consultants
Manage and direct architect and engineers to implement development program at building and site scales; communicate design standards and program requirements;
Prepare and submit entitlement development applications, working with City officials and participate in community outreach and public hearings.
Create and manage City applications and processes.
Estimate project costs and ensure conceptual design is within budget.
Create bid and qualifications processes to select general contractor; attend construction job site meetings

Stakeholder and Relationship Management

Work with Asset Manager and the Compliance Department to coordinate initial lease-up, construction close-out, and punch-list and warranty items.
Work with the Procurement Specialist to prepare and evaluate RFQs & RFPs.
Support community development planning efforts working closely with the team, community residents and partners
Attend OAC meetings.
Attend site visits to properties under construction or renovation.
Oversees construction process or small to medium sized projects.
Works with property management staff and Real Estate Development team to identify capital improvement opportunities; and identify maintenance and replacement projects and manage those projects.

Managing Consultants

In conjunction with environmental consultants complete the following work:
- Facilitate all environmentally related due diligence efforts including research of historic land uses on-site and nearby properties.
- Review Phase I and II reports, reliance letters and other documentation.
- Maintain communication with regulatory agencies as needed.
- Upon receipt of funds, complete all environmental review and public notification process as required by funding agencies.
- Resolve environmental challenges at existing properties and in new construction sites.
- Provide environmental perspective on new development and major renovation planning efforts.
- Obtains building permits and other public approvals.
In collaboration with sustainability consultants:
- Plan and implement best practices.
- Research and recommend sustainability improvements.
- Analyze progress against development schedules and update schedules as needed.
Prepare internal and external development reports.
Assist Real Estate team and senior staff with special projects and other duties as assigned.
Other duties as assigned.

JOB QUALIFICATIONS

Bachelors degree in Real Estate, Business, Finance, Urban Planning or related field from an accredited college. OR
3-5 years of related work experience in real estate development, with the focus on affordable housing.
Demonstrated experience closing LIHTC deals and managing projects through full life cycle.

KNOWLEDGE/SKILL/ABILITY

Strong organizational skills and ability to coordinate and prioritize tasks and meet deadlines.
Attention to detail.
Excellent written and oral communication skills
Ability to communicate effectively with the public.
Strong meeting facilitation skills and ability to work well with people from all sectors of a very diverse community, as well as within the organization.
Ability to demonstrate good judgement and make decisions independently.
Excellent computer skills, including experience with financial analysis using Excel or similar spreadsheet program is required.
Experience conducting research and analysis.
High degree of self initiative with ability to seek out relevant information. Ability to work independently and proactively, solve problems, and take responsibility for moving tasks forward.
Knowledge of technical issues and practices in multiple areas related to project management, environmental management, energy conservation and sustainability practices.
Must have a good understanding of project management and organization, budgeting, and scheduling.
Must have the ability to analyze problems, identify alternative solutions, evaluate consequences of proposed actions, and formulate and present recommendations to diverse groups with differing degrees of knowledge.
Must demonstrate regular and reliable attendance.
Must be able to interact with others in a positive and professional manner.

This position will be posted until filled.

Please send your resume to mmanandhar@smho.co

Disclosure: As a condition of employment, candidates are required to submit to criminal background check and drug screen.

Housing Choice Voucher Specialist

Our Mission is to strengthen communities with creative opportunities for diverse housing alternatives.

SMHO is looking for a self-motivated, detail-oriented, team player HCV Specialist. The position duties include a wide range of activities related to determining and documenting applicant and/or participant eligibility, income, rent and contractual relationships with owners in support of the Housing Choice Voucher (HCV) operations using written administrative policies and procedures. The position requires full accountability for assigned cases including accurate and complete files, resolution of customer service cases, and responsiveness to participant and landlord inquires.

Job Type: Full Time

Starting Pay: $24/hr – $26/hr

Work Hours: Monday through Friday, 8 am – 5 pm

Benefits
Health Insurance (90% paid by the employer)
Dental Insurance
Vision Insurance
Employer paid Term Life Insurance of up to 1.5 times the employee annual salary
Voluntary Life Insurance
401(a) with 5% employer matching.
457 with 2% employer matching
12 holidays including birthday
4 floating holidays
Vacation
Paid Sick Leave

Job Duties

Manage an assigned caseload of HCV participants and reports to management.
Conduct annual recertifications within required time frames, which includes determining housing assistance payment and tenant rent calculation;
Complete interim recertifications as required, which includes determining housing assistance payment and tenant rent calculation;
Monitor HQS inspections to ensure all units are inspected every 12 months;
Failed HQS inspection must be processed in a timely manner, HAP will be abated, and repairs must be verified;
Conduct participant intakes and briefings, if needed;
Process and monitor participant moves to a new dwelling;
Determine housing assistance payment and tenant rent calculation;
Educate participants on program requirements and family obligations;
Educate Landlords on program regulations, HAP contract and inspection requirements.
Process all transactions within the PHA’s required business systems;
Maintain accurate and complete applicant/participant files;
Run all required EIV documentation;
Make necessary changes in Yardi for submission to the HUD PIC System;
Provide excellent customer service to participants, landlords, co-workers, clients and vendors;
Conduct all job functions in alignment with the PHA’s Administrative Plan, HUD regulations and other state and local requirements;
Obtain certification as Housing Choice Voucher Specialist within 120 days of employment;
Ensure regular attendance and punctuality;
Perform other duties as assigned;

JOB QUALIFICATIONS:

Requires a completion of high school or its equivalent,
Prefer Bachelor’s degree (B.A.) from four-year College or University; or
One to two years of progressively responsible work experience for a public agency, or
Related work in the social service or community service field preferred.
Must have the ability to interpret and apply regulations pertaining to the program.
Must be able to communicate effectively both orally and in writing.
Must have excellent interpersonal skills and possess strong computer and organizational skills.
Computer software proficiency in Microsoft Word, Excel, and Yardi Systems preferred.

This position will be posted until filled.

Please send your resume to mmanandhar@smho.co

Disclosure: As a condition of employment, candidates are required to submit to criminal background check and drug screen.

Regional Property Manager

SMHO is looking for a self-motivated, detail-oriented team player to join as Regional Property Manager or Portfolio Manager. This position is responsible for property operations for all South Metro Housing Options (SMHO) owned and managed properties and programs, including compliance, and staff leadership and supervision. Performs management supervision on all South Metro Housing Options properties.

Job Type: Full Time

Starting Pay: $75,000 to $90,000 per year dependent upon skills and experience.

Benefits:

Health Insurance (90% paid by the employer)
Dental Insurance
Vision Insurance
Employer paid Term Life Insurance of up to 1.5 times the employee annual salary
Voluntary Life Insurance
401(a) with 5% employer matching.
457 with 2% employer matching
12 holidays including birthday
4 floating holidays
Vacation
Paid Sick Leave

Job Duties

HUD Compliance and Regulatory Oversight

Responsible for the overall strategic direction, management, and programmatic operation of SMHO’s portfolio of communities.
Oversee and ensure all aspects of HUD compliance for 50059, LIHTC, project-based, section 8 affordable housing communities.
Oversee, monitor and manage daily operations of SMHO’s portfolio.
Oversee and ensure accurate and timely completion of annual/interim recertifications for SMHO’s portfolio of communities.
Manage, oversee, and reconcile all Enterprise Income Verification (EIV) reporting and compliance documentation.
Ensure inspections at all properties, including initial, annual, pre-move out, move out.
Oversee property preparation and readiness to achieve successful National Standards for the Physical Inspection of Real Estate (NSPIRE) inspection outcomes.
Lead and coordinate all NSPIRE and Management and Occupancy Reviews (MOR), providing guidance to staff and ensuring ongoing compliance with regulatory requirements.

Update Affirmative Fair Housing Marketing Plans, as needed.
Inform property staff and management team of changes in the regulations as they occur by continually monitoring Federal Registers and other applicable publications.

Financial & Asset Management

Oversee property financial performance including:
- Budget preparation and management
- Variance reporting
- Expense control
- Rent collections and delinquency management

Monitor overall appearance of each property to include lease enforcement.

Team Leadership & Staff Development

Overall responsibility for the management and leadership of the property staffs.
Foster a professional, accountable, and resident-focused culture.
Coach, consult, train, and manage the performance of property staff to ensure operational excellence.
Coordinate cross-functional communication among, maintenance, compliance, resident services, and property management team.

Ensures accuracy of property staff’s calculation of all tenants rent by performing quality control testing on a monthly basis.
Ensure staff are trained on and follow EIV reports procedures.
Ensure staff follow emergency response procedures and after-hours operational issues.

Property Operations

Oversee all daily operations of the property/community.
Implement company policies, procedures, and best practices to ensure efficient operations.
Oversee orientation information to staff and new residents, as necessary. Continually monitor and update the process.
Coordinate and ensure property staff are conducting move-ins and move-outs correctly
Conduct regular property and unit inspections to ensure curb appeal, safety, and compliance standards.
Oversee occupancy levels, leasing strategies, and marketing initiatives to meet performance targets.
Collaborate with the Maintenance Manager and maintenance team to maximize property efficiency, occupancy, performance, and resident satisfaction.
Prepare a monthly report and quarterly reports, by property, including but not limited to:
- Occupancy and vacancies
- File reviews
- Lease enforcement
- Administrative changes
- Affordable receivables
- Tenant Rental Assistance Certification system (TRACS0 Reports
- EIV Reports
Submit TRACS to the Colorado Housing and Finance Authority (CHFA) accurately and in a timely manner.

Resident Relations & Community Management

Maintain strong resident relationships through responsive communication and professional issue resolution.
Attend monthly resident meetings and participate in the discussions.
Address escalated resident concerns and lease enforcement matters.
Coordinate resident communications regarding inspections, notices, and community updates.
Work closely with Resident Services Department to address resident issues and concerns.
Promote a positive living environment while ensuring adherence to community standards.
Other duties as assigned.

JOB QUALIFICATIONS

Requires completion of high school or equivalent.
Requires a valid Driver’s License.
Requires a minimum of 5 years’ progressive responsible management work experience in property management; or
An equivalent combination of education, formal training or work experience that produces the knowledge, skill, and abilities to perform the essential functions of the position is a plus.
Highly Proficient in Microsoft Office Suite, preferably very strong Excel skills.
Knowledge and ability to manage day-to-day activities of staff and address performance issues as they arise.

KNOWLEDGE/SKILL/ABILITY

Requires expert knowledge of the principles, techniques, and practices of subsidized housing programs and program management, including organization, management, maintenance, lease enforcement and operations of subsidized units in the Section 8 HCV, Section 8 New Construction, Public Housing and Low-Income Housing Tax Credit programs.
Requires a solid knowledge of the principles, techniques and practices of administration and the ability to apply that knowledge to perform the essential functions of the position.
Requires solid interpersonal, oral and written communication skills; the ability to effective communicate and interact with individuals of varying social, cultural, economic, professional, and educational backgrounds including the ability to effective deal with and provide counseling and advice to individuals who may be angry, argumentative, or disagreeable, the ability to act with tact, good judgment, and discretion, and to maintain the confidentiality of matters, as appropriate.
Requires the knowledge, skill, and ability to effectively operate the following equipment as demonstrated by previous work experience and demonstrated on the job performance, personal computer with word processing software and other assigned office software, including Yardi, 10-key calculator, telephone, fax machine, and photocopier.
Requires the following mental abilities to perform essential job functions: alertness, precision, ingenuity, problem-solving, analytic ability, spatial perception, persuasiveness, auditory discrimination, speaking ability, memory, creativity, concentration, judgment, writing ability, reasoning, imagination, initiative, patience, and visual discrimination.
Requires the ability to read and understand written information. Ability to compose information and instructions in written form.
Requires the ability to translate verbal communication into effective written materials; e.g. reports and other documents.
Requires the ability to utilize analytical skills and apply results.
Requires the ability to use mathematical reasoning when necessary to carry out the regulations and requirements.

This position will be posted until filled.

Please send your resume to mmanandhar@smho.co

Disclosure: South Metro Housing Options is a Federal Contractor. As a condition of employment, candidates are required to submit to criminal background check and drug screen.

Assistant Property Manager

South Metro Housing Options is a non-profit organization, providing clean, safe, affordable housing for families, students, professionals, seniors, and adults with disabilities in Littleton and Arapahoe County, Colorado. SMHO currently assists more than 1,400 households to benefit our community. Our Mission is to strengthening our community by creating opportunities for a variety of housing options.

SMHO is looking for a self-motivated, detail-oriented, team player to join as Assistant Property Manager. This position will perform a variety of specialized and/or technical support work that requires detailed knowledge of Housing Management programs. Assistant Property Manager will be responsible for front office reception, tenant accounting, and analyzing information and data to create, edit, compile, manipulate, and retrieve files and/or databases and create reports. Hey will also processes routine maintenance requests, resolve resident complaints, and assist Property Manager and other staff.

Pay Rate:
$20 – $24 per hour

Schedule

Monday-Friday, 8 am -5 pm

Benefits:

Health Insurance (90% paid by the employer)
Dental Insurance
Vision Insurance
Employer paid Term Life Insurance of up to 1.5 times the employee annual salary
Voluntary Life Insurance
401(a) with 5% employer matching.
457 with 2% employer matching
12 holidays including birthday
4 floating holidays
Vacation
Paid Sick Leave

Job Duties:

Supports and assists Property Manager in managing the daily operation of the property(ies) in a timely manner, including but not limited to:Lease renewals and recertifications;
Verification and release of documents.
Showing vacant units to prospective residents/tenants/applicants.
Monitoring and resolving tenant issues/complaints and maintaining incident/accident documentation.
Handle emergency resident calls, and provide information/resources to resolve the emergency.

Understands and complies with all Federal and State Laws, Americans with Disabilities Act, Fair Credit Reporting Act, and other laws, regulations, and guidance related to Section 8 housing programs,
Ensures positive, and collaborative relationships with internal (Eg., Community Support Services, Maintenance, other employees) and external clients .
Maintains resident files; key/key-fob log; pet and service animal log; parking space log; and any other forms or logs required.
Helps residents get proper documentations to qualify for Reasonable Accommodation Requests, completing paperwork, and submits paperwork to proper channel.
Coordinates with PM to perform lease enforcement, walking property, hallways, note concerns and violations for Property Manager review and follow-up, daily;
Ensures the building, and property grounds are clean, well maintained, and in good condition;
Plans and arranges work schedule and establishes priorities to complete scheduled assigned work within parameters assigned by the Property Manager or assigned supervisor.
Other duties as assigned.

Qualifications:

High School Diploma or its equivalent.
Minimum 1 year experience in management position, preferably in property management.
Experience in public housing or knowledge in Section 8 housing program is a plus.
Requires a valid driver’s license.
Experience and working knowledge of Project Based Section 8, HUD regulations and policy is a plus;
Prefer experience and working knowledge of the IRS Section 42 Low Income Housing Credit program;
Requires basic knowledge of business office practices.
Requires working knowledge of the principles of office practices and operations records management and the ability to apply those principles to perform essential job functions.
Requires working knowledge of the operation of standard office equipment, including a telephone, photocopier, fax, computer, and the skill and ability to operate this equipment to perform essential job functions.
Requires ability to effectively communicate and interact with callers, visitors, and co-workers in a pleasant manner.
Requires ability to effectively deal with people whom, at times, may be angry, argumentative, or disagreeable.
Requires basic knowledge of agency policies and procedures and the ability to read, interpret, and apply and communicate those policies and procedures to perform essential duties.
Working knowledge of Outlook, Excel, Word, Adobe and Yardi.
The following mental abilities are needed to perform the essential duties of this position: alertness, precision, auditory discrimination, speaking, problem solving, memory, judgment, and reasoning.
Requires ability to work cooperatively and collaboratively with others.
Requires the ability to understand verbal information and instruction and ability to exchange information with others and to develop and present recommendations.
Requires the ability to read and understand written information and ability to compose information and instruction in written form.
Requires the ability to translate verbal communication into effective written material, e.g., reports and other documents.
Requires the ability to use and apply technology.

This position will be posted until filled.

Please send your resume and cover letter to mmanandhar@smho.co

Disclosure: South Metro Housing Options is a Federal Contractor. As a condition of employment, candidates are required to submit to criminal background check and drug screen.

How to Apply

We are thrilled you are considering a career with us! Please send your resume with qualifications and cover letter directly to Human Resources at hr@smho.co. The subject line should be the title of the job you are applying for.