Employment Opportunities | South Metro Housing Options

We are Housing with Purpose.

South Metro Housing Options (SMHO) is paving the way to better living for all in Littleton, CO and beyond with a great team of highly-skilled professionals.

Our Benefits and Perks

Open Positions (Click the “+” symbol to view job description)

Leasing Consultant

South Metro Housing Options is a non-profit organization, providing clean, safe, affordable housing for families, students, professionals, seniors, and disabled adults in Littleton and Arapahoe County, Colorado. SMHO currently assists more than 1,400 households to benefit our community. Our Mission is to strengthen communities with creative opportunities for diverse housing alternatives.

SMHO is looking for a self-motivated, detail-oriented, team player to join as Leasing Consultant. This position will assist Property management team in team in finding qualified tenants to lease the units in their properties. Keeps track of all applications. Supports the potential clients/residents in filling out applications, collects all documents in compliance with HUD and Company rules and regulations. In-charge of updating the applicant database, follow-ups, and coordinating property viewings. In-charge of overseeing all leases from existing and potential clients.

Pay Rate:

$20.14 – $22 hour (depending on experience and knowledge)

Schedule

Monday through Friday, 8 am – 5 pm, in-person

Benefits:

Health Insurance (90% paid by the employer)
Dental Insurance
Vision Insurance
Employer paid Term Life Insurance of up to 1.5 times the employee annual salary
Voluntary Life Insurance
401(a) with 5% employer matching.
457 with 2% employer matching
12 holidays including birthday
4 floating holidays
Vacation
Paid Sick Leave

Job Duties:

Serves as a point of contact between current/prospective tenants and property management.
Keeps track of all incoming applications; reaches out to applicants for missing documents or information, in compliance with all regulatory laws, rules, regulations and Company Policies.
Provides completed application of potential residents to the Property Management team.
Have prospect complete application, confidentially send the application and all documentation to the Compliance Manager for review/approval in accordance with the company procedures and program requirements.
Provides tours for potential residents and answers questions about the property or leasing process
Updates availability report at property level and follows up with applicant regarding status.
May coordinate move-in and move-out and associated inspections or walk-through.
May coordinate with maintenance or property management staff in order to maintain positive resident relations.
Supports property management team with recertification documentation, filing, file integrity and management as needed
Other duties as assigned.

Job Qualifications:

High School Diploma or its equivalent.
Minimum 2 years experience in leasing and/or property management.
Experience in public housing and/or in LIHTC program is a plus.
Requires a valid Colorado driver’s license.
Knowledge of the principles, techniques, and practices of subsidized housing programs, including Federal, state, and local housing regulations and operating requirements; and the ability to apply that knowledge to perform the essential functions of the position, is a plus.
Proficiency in Excel, Word, and Power Point
Ability to read, write, and communicate effectively to comprehend and complete legal, financial, and human resources documents.
Ability to consistently demonstrate high quality decision making, keen problem solving, and astute analytical skills.
Ability to work efficiently and collaboratively in a fast-paced team environment.
Ability to manage multiple tasks simultaneously, meeting deadlines.
Relate well to people from diverse backgrounds.
Ability to act with tact, good judgment, and discretion, and to maintain the confidentiality of matters, as appropriate.
Ability to interpret and understand financial information generated from property management software reports.

South Metro Housing Options provides equal employment opportunities to all qualified employees and applicants for future and current employment and prohibit discrimination on the grounds of race, color, religion, sex, national origin, age, marital status, genetic information, disability, sexual orientation, gender identity or gender expression. We prohibit discrimination in decisions concerning recruitment, hiring, referral, promotion, compensation, benefits, job training, terminations or any other condition of employment.

At South Metro Housing Options, we are committed to ensuring our recruitment process is accessible to all. If you require reasonable adjustments to be made during the recruitment process then please inform Human Resources Team.

This position will be posted until filled.

Please send your resume to mmanandhar@smho.co

Disclosure: South Metro Housing Options is a Federal Contractor. As a condition of employment, candidates are required to submit to criminal background check and drug screen.

Resident Services Manager

SMHO is looking for a self-motivated, detail-oriented, team player to join as Resident Services Manager. Under the direction of management, this position leads and coordinates resident navigation efforts and delivers direct services to individuals and families in need of services and support. Supervises on-site Resident Services staff and provides business support for programs related to these efforts including: assistance with the creation and development of programs, compiling and managing data for programs and special projects; developing and providing written materials and presentations; collecting and distributing information; coordinating multiple systems and efforts; and establishing and maintaining collaborative partnerships with internal and external partners and resources to successfully achieve goals and objectives. Work involves contacts with local and state government employees, community-based professionals, community residents, and adult and juvenile residents. Supports Director of Resident Services in operational capacities as needed.

Job Type: Full Time

Starting Pay: $65,000 to $70,000 per year dependent upon skills and experience.

Benefits:

· Health Insurance (90% paid by the employer)

· Dental Insurance

· Vision Insurance

· Employer paid Term Life Insurance of up to 1.5 times the employee annual salary

· Voluntary Life Insurance

· 401(a) with 5% employer matching.

· 457 with 2% employer matching

· 12 holidays including birthday

· 4 floating holidays

· Vacation

· Paid Sick Leave

Job Duties

· Supervision of on-site staff, including but not limited to regular check-ins with staff to include professional development, workflow support, and addressing performance needs

· Oversees property needs and issues, as they arise

· Works with Director of Housing Operations to ensure proper property support and programmatic needs

· Offers guidance to the Community Support Services staff in locating resources and strategic referrals for individuals and families in need of services.

· Provides impartial and unbiased consultation, advocacy, and extensive independent review of residents’ need.

· Provides access to services offered by municipal, county, non-profit, and faith-based systems otherwise unattainable by residents’ efforts alone.

· Provides direct service to customers by assisting with transportation and coordination of in-person meetings between residents and involved professionals for services.

· Gathers and maintains qualitative and quantitative information on resources and eligibility requirements for services available to individuals and families.

· Provides ideas and input for housing and stabilization outcome goals and participates on subcommittees to carry out those goals.

· Follows up with individuals and families, providing resources, offering expertise around best and promising practices.

· Provides navigation support as a wraparound facilitator and/or liaison with any other system or professional the resident is involved with.

· Coordinates and expedites services for residents in need through the following activities:

· Researches and presents data collection tools.

· Designs individual and family involvement opportunities through participation on subcommittees.

· Gathers qualitative and quantitative data from individuals and families regarding services; manages and analyzes data in spreadsheets and databases.

· Assists in planning, development, implementation and management of program strategies, policies, procedures, goals and performance measure; tracks and reports on the progress of goals and performance measures; makes recommendations for changes or improvements to achieve desired outcomes.

· Develops and maintains a database or system to house program information to include data and statistics, strategic and operational issues, action plans and strategies, resources, and other information relevant to the program.

· Researches national evidence-based practices in the areas of housing strategies and interprets the complex data and information in simplified and easily understood formats using tables, graphs, or other visual aids.

· Attends trainings with government and community agencies that service individuals and families.

· Collaborates with a variety of municipal, county, non-profit, faith-based systems, and other applicable agencies to coordinate systems and deliver on program goals.

· Demonstrates a respectful attitude towards customers, coworkers and partners that promotes teamwork, open communication, and effective customer service.

· Acts with the resident in mind, responds to requests promptly and provides effective services or solutions for residents.

· Exercises appropriate level of initiative and judgment to make decisions within the scope of assigned authority.

JOB QUALIFICATIONS

· Bachelor’s degree in social work or a related field is preferred, but a minimum of two years of related experience in case management/direct care may be substituted. Experience or training in trauma informed care and/or poverty or homelessness issues required. · Highly Proficient in Microsoft Office Suite, preferably very strong Excel skills.

· Broad knowledge of poverty and homelessness causes, trends, issues, and solutions.

· Knowledge and ability to manage day to day activities of staff and address performance issues as they arise.

· Knowledge of existing community resources available to assist individuals experiencing homelessness.

· Training in trauma informed care.

· Experience coordinating and collaborating with internal staff and external partners to accomplish objectives.

· Knowledge or experience with developing and managing policies, procedures, goals, timelines and performance measures.

· Ability to analyze and evaluate program data and make course corrections or recommendations as needed for successful outcomes.

· Strong customer service and customer/client relationship skills.

· Solid computer skills with ability to maintain databases and enter/organize data accurately.

· Strong organizational skills and experience maintaining filing systems.

· Ability to apply comprehensive, practical and technical knowledge with use of analytical judgment and decision-making abilities.

This position will be posted until filled.

Please send your resume to mmanandhar@smho.co

Disclosure: South Metro Housing Options is a Federal Contractor. As a condition of employment, candidates are required to submit to criminal background check and drug screen.

Property Manager (LIHTC Properties)

We are looking for a self-motivated, detail-oriented, team player to join as Property Manager (LIHTC properties). This position will perform a variety of specialized and/or technical support work that requires detailed knowledge of Housing Management programs. Manage day-to-day operations and administrations of the assigned properties. Supervise and manage the associates working in the properties. Ensure the operations is in compliance with the standards and expectations of the Organization’s policies and procedures, as well as federal and state laws governing Tax Credit Properties.

Pay Rate:

$24 – $30 per hour

Work Hours:

Monday through Friday, 8 am – 5 pm

Benefits:

Health Insurance (90% paid by the employer)
Dental Insurance
Vision Insurance
Employer paid Term Life Insurance of up to 1.5 times the employee annual salary
Voluntary Life Insurance
401(a) with 5% employer matching.
457 with 2% employer matching
12 holidays including birthday
4 floating holidays
Vacation
Paid Sick Leave

Job Duties:

Understands and complies with all Federal and State Laws, Americans with Disabilities Act, Fair Credit Reporting Act, and other laws, regulations
Manages the daily operation of the assigned properties, in accordance with the company policies and procedures, and management expectations.
Supervises, manages, and leads the staffs, to provide excellent customer service to all program participants, and other internal and external clients.
Calculates the rent due from the program participants, deposits the rent payment, using appropriate methods.
Ensures all regulatory compliance requirements are met, including annual and interim re-certifications and monitoring and completing appropriate documentation, efficiently and effectively.
Identifies deficiencies in maintenance or housekeeping; communicates with residents to correct deficiencies.
Monitors the expenses in conjunction with the annual operating budget.
Monitors maintenance activities to ensure resident requests and preventative maintenance programs are being performed according to company standards.
Responds promptly to questions, inquiries, and requests from residents, vendors, visitors, and staff, appropriately and in a timely manner to ensure excellent customer service.
Assists with decisions regarding families continuing to receive assistance, noncompliance, fraud, and amount of rent payments.
Responsible for maintaining occupancy numbers and reporting to management monthly.
In conjunction with Community Support Services, effectively conducts and participates regularly scheduled resident meetings, other community and neighborhood meetings, and other functions.
Other duties as assigned.

Job Qualifications:

High School Diploma or its equivalent.
Minimum 2 years experience in property management.
Experience and/or knowledge in public housing and/or in LIHTC Housing program is a plus.
Requires a valid Colorado driver’s license.
Knowledge of the principles, techniques, and practices of subsidized housing programs, including Federal, state, and local housing regulations and operating requirements; and the ability to apply that knowledge to perform the essential functions of the position, is a plus.
Proficiency in Excel, Word, and Power Point
Ability to read, write, and communicate effectively to comprehend and complete legal, financial, and human resources documents.
Ability to consistently demonstrate high quality decision making, keen problem solving, and astute analytical skills.
Ability to work efficiently and collaboratively in a fast-paced team environment.
Ability to manage multiple tasks simultaneously, meeting deadlines.
Relate well to people from diverse backgrounds.
Ability to act with tact, good judgment, and discretion, and to maintain the confidentiality of matters, as appropriate.
Ability to interpret and understand financial information generated from property management software reports.

This position will be posted until filled.

Please send your resume to mmanandhar@smho.co

Disclosure: South Metro Housing Options is a Federal Contractor. As a condition of employment, candidates are required to submit to criminal background check and drug screen.

Groundskeeper

SMHO is looking for a self-motivated, team player to join as Grounds Keeper. This position performs a variety of building and grounds maintenance and repair tasks for South Metro Housing Options. May perform semi-skilled building maintenance work according to written work orders; performs minor mechanical, plumbing, and electrical repair and routine building and grounds maintenance work. Work is performed in accordance with established procedures and accepted practices; however, the employee is expected to exercise initiative and independent judgment in completing job duties and meeting unusual work circumstances.

Benefits:

Health Insurance (90% paid by the employer)
Dental Insurance
Vision Insurance
Employer paid Term Life Insurance of up to 1.5 times the employee annual salary
Voluntary Life Insurance
401(a) with 5% employer matching.
457 with 2% employer matching
12 holidays including birthday
4 floating holidays
Vacation
Paid Sick Leave

Job Duties:

· Primarily performs a variety of grounds maintenance tasks on housing authority properties including, but not limited to: cutting grass with power mowers; trimming shrubs and edging lawns; adjusting and repairing sprinkler systems; and plowing and shoveling snow.

· Responsible for keeping trash off the grounds and making sure the properties maintain an inviting curb appeal.

· May assist in maintaining irrigation system and/or reporting irrigation system issues that occur throughout the properties the organization maintains.

· Responsible for making management aware of weed problems and/or problem grass areas that may need more attention and collaborating in a plan to mitigate such issues.

· Expected to make planting suggestions that will enhance the property.

· Responsible for monitoring health of trees, shrubs, flowering plants, groundcover, and maintain property trimming and care. If trees or shrubs or other plants require removal or replacement, report to management to see if the work requires a third-party vendor or can be accomplished by department personnel.

· Reviews daily work assignments and reports work progress to supervisor. Performs work schedule and establishes work priorities to complete scheduled and assigned work. Enters data for completed work orders, inventory and preventive maintenance records with personal computer using assigned software.

· Provides support to Maintenance Technicians (all across the board), as needed, to ensure efficient operations.

· Performs other assignments and projects as required.

Qualifications:

· Completion of a high school course, GED is preferred, but not required;

· Requires a minimum of 6 months related work experience in grounds maintenance; or

· An equivalent combination of formal education, training, and work experience that produces the knowledge, skill, and abilities to successfully perform the essential duties/responsibilities of the position.

· Requires a basic knowledge of the principles, practices and methods of grounds maintenance including turf and landscape irrigation and fertilization, and the skill and ability to apply that knowledge to perform the essential functions of the position.

· Requires a basic knowledge of the principles and practices of equipment operation and use; hand and power tool operation and use; and the skill and ability to apply that knowledge to perform the essential functions of the position.

· Requires a basic knowledge of plants, grasses, trees, and shrubs.

· The principles, practices, materials and methods of irrigation systems and may require basic plumbing, mechanical and electrical system maintenance and repair; general building and facilities maintenance and repair; and the skill and ability to apply that knowledge to perform the essential functions of the position.

This position will be posted until filled.

Please send your resume to mmanandhar@smho.co

Disclosure: South Metro Housing Options is a Federal Contractor. As a condition of employment, candidates are required to submit to criminal background check and drug screen.

Housing Developer II

SMHO is looking for a self-motivated, detail-oriented team player to join as Housing Developer II. This position is responsible for managing all aspects of affordable housing (LIHTC) development projects, including but not limited to, feasibility, due diligence, acquisition, entitlement, design and construction management, planning, zoning, community outreach, resident engagement, design, entitlements, obtaining financing, development, operating budgets, and closing to achieve successful completion, and close-out.

Job Type: Full Time

Starting Pay: $103,000 to $114,000 per annum dependent upon skills and experience.

Benefits:

Health Insurance (90% paid by the employer)
Dental Insurance
Vision Insurance
Employer paid Term Life Insurance of up to 1.5 times the employee annual salary
Voluntary Life Insurance
401(a) with 5% employer matching.
457 with 2% employer matching
12 holidays including birthday
4 floating holidays
Vacation
Paid Sick Leave

Job Duties

Project Development and Management

Lead multiple housing development projects through all phases: site selection, due diligence, design, financing, construction, and stabilization.
Manage initial financial feasibility analysis, proformas, overseeing design development, securing all necessary financing, procuring and contracting with all third party consultants, and overseeing construction efforts and timeline.
Develop and maintain project schedules, budgets, and financial projections.
Identify risks and implement mitigation strategies throughout the development lifecycle.
Ensure timely completion of projects within budget and scope.

Site Acquisition and Feasibility

Develop feasibility analyses for new development opportunities;
Identify potential development sites/projects
Negotiate land purchase agreements and manage due diligence processes.
Develop preliminary operating cost estimates. Identify sources for pre-development financing and , as necessary, create application to those sources.
Coordinate and review site due diligence, including utilities, easements, ESA Phase I, and proximate amenities; participate in preliminary site and architectural concept development; assess existing buildings and infrastructure (if applicable).
Identify potential permanent funding sources for individual projects.
Identify and analyze SMHO’s exposure and risk; including financial, political, and community aspects.

Financial Structuring and Funding

Structure complex financing packages, including public and private funding sources (e.g., tax credits, grants, debt, equity).
Identify project investor(s) and lender(s), in collaboration with Director of Real Estate Development.
Prepare financial models, pro-forma and financial analysis of properties for development or acquisition/redevelopment as applicable.
Prepare applications for competitive funding sources including; tax credit allocation, grants, and funding from City, County, State and Federal agencies as appropriate.
Negotiate and close all agreements associated with project development funding.
Summarize terms of all financial agreements for use by development, property management and finance departments.
Prepare debt and equity financing applications, support the team in closing debt and equity financing documents, and due diligence documents required by lenders and investors in connection with refinancing or financial closing.
Refine and update financial models throughout the development process.
Close out funding sources at completion of project development.
Monitor financial performance and prepare reporting for stakeholders.
Notify community groups and neighbors of intent to develop or purchase project, and maintain ongoing communication with neighborhood interests during design and development.

Design and Construction Oversight

Supervise third party contractors, including architect, engineers, and consultants
Manage and direct architect and engineers to implement development program at building and site scales; communicate design standards and program requirements;
Prepare and submit entitlement development applications, working with City officials and participate in community outreach and public hearings.
Create and manage City applications and processes.
Estimate project costs and ensure conceptual design is within budget.
Create bid and qualifications processes to select general contractor; attend construction job site meetings

Stakeholder and Relationship Management

Work with Asset Manager and the Compliance Department to coordinate initial lease-up, construction close-out, and punch-list and warranty items.
Work with the Procurement Specialist to prepare and evaluate RFQs & RFPs.
Support community development planning efforts working closely with the team, community residents and partners
Attend OAC meetings.
Attend site visits to properties under construction or renovation.
Oversees construction process or small to medium sized projects.
Works with property management staff and Real Estate Development team to identify capital improvement opportunities; and identify maintenance and replacement projects and manage those projects.

Managing Consultants

In conjunction with environmental consultants complete the following work:
- Facilitate all environmentally related due diligence efforts including research of historic land uses on-site and nearby properties.
- Review Phase I and II reports, reliance letters and other documentation.
- Maintain communication with regulatory agencies as needed.
- Upon receipt of funds, complete all environmental review and public notification process as required by funding agencies.
- Resolve environmental challenges at existing properties and in new construction sites.
- Provide environmental perspective on new development and major renovation planning efforts.
- Obtains building permits and other public approvals.
In collaboration with sustainability consultants:
- Plan and implement best practices.
- Research and recommend sustainability improvements.
- Analyze progress against development schedules and update schedules as needed.
Prepare internal and external development reports.
Assist Real Estate team and senior staff with special projects and other duties as assigned.
Other duties as assigned.

JOB QUALIFICATIONS

Bachelors degree in Real Estate, Business, Finance, Urban Planning or related field from an accredited college. OR
3-5 years of related work experience in real estate development, with the focus on affordable housing.
Demonstrated experience closing LIHTC deals and managing projects through full life cycle.

KNOWLEDGE/SKILL/ABILITY

Strong organizational skills and ability to coordinate and prioritize tasks and meet deadlines.
Attention to detail.
Excellent written and oral communication skills
Ability to communicate effectively with the public.
Strong meeting facilitation skills and ability to work well with people from all sectors of a very diverse community, as well as within the organization.
Ability to demonstrate good judgement and make decisions independently.
Excellent computer skills, including experience with financial analysis using Excel or similar spreadsheet program is required.
Experience conducting research and analysis.
High degree of self initiative with ability to seek out relevant information. Ability to work independently and proactively, solve problems, and take responsibility for moving tasks forward.
Knowledge of technical issues and practices in multiple areas related to project management, environmental management, energy conservation and sustainability practices.
Must have a good understanding of project management and organization, budgeting, and scheduling.
Must have the ability to analyze problems, identify alternative solutions, evaluate consequences of proposed actions, and formulate and present recommendations to diverse groups with differing degrees of knowledge.
Must demonstrate regular and reliable attendance.
Must be able to interact with others in a positive and professional manner.

This position will be posted until filled.

Please send your resume to mmanandhar@smho.co

Disclosure: As a condition of employment, candidates are required to submit to criminal background check and drug screen.

How to Apply

We are thrilled you are considering a career with us! Please send your resume with qualifications and cover letter directly to Human Resources at hr@smho.co. The subject line should be the title of the job you are applying for.