Career Opportunities

South Metro Housing Options is a non-profit organization, providing clean, safe, affordable housing for families, students, professionals, seniors, and disabled adults in Littleton and Arapahoe County, Colorado. SMHO currently assists more than 1,400 households to benefit our community. Our Mission is to strengthen communities with creative opportunities for diverse housing alternatives.

SMHO is looking for a self-motivated, detail-oriented, team player to join as Property Manager. This position will perform a variety of specialized and/or technical support work that requires detailed knowledge of Housing Management programs. Manage day-to-day operations and administrations of the assigned properties. Supervise and manage the associates working in the properties. Ensure the operations is in compliance with the standards and expectations of the Organization’s policies and procedures, as well as federal and state laws governing Section 8 Housing Programs.

Pay Rate:

$26.44 – $28.84 per year

Benefits:

• Health Insurance (90% paid by the employer)
• Dental Insurance
• Vision Insurance
• Employer paid Term Life Insurance of up to 1.5 times the employee annual salary
• Voluntary Life Insurance
• 401(a) with 5% employer matching
• 457 with 2% employer matching
• 12 holidays including birthday
• 4 floating holidays
• Vacation
• Paid Sick Leave

Job Duties:

• Understands and complies with all Federal and State Laws, Americans with Disabilities Act, Fair Credit Reporting Act, and other laws, regulations, and guidance related to Section 8 housing programs,
• Manages the daily operation of the assigned properties, in accordance with the company policies and procedures, and management expectations.
• Supervises, manages, and leads the staffs, to provide excellent customer service to all program participants, and other internal and external clients.
• Calculates the rent due from the program participants, deposits the rent payment, using appropriate methods.
• Ensures all regulatory compliance requirements are met, including annual and interim re-certifications and monitoring and completing appropriate documentation, efficiently and effectively.
• . Identifies deficiencies in maintenance or housekeeping; communicates with residents to correct deficiencies.
• Monitors the expenses in conjunction with the annual operating budget.
• Monitors maintenance activities to ensure resident requests and preventative maintenance programs are being performed according to company standards.
• Responds promptly to questions, inquiries, and requests from residents, vendors, visitors, and staff, appropriately and in a timely manner to ensure excellent customer service.
• Assists with decisions regarding families continuing to receive assistance, noncompliance, fraud, and amount of rent payments.
• Responsible for maintaining occupancy numbers and reporting to management monthly.
• In conjunction with Community Support Services, effectively conducts and participates regularly scheduled resident meetings, other community and neighborhood meetings, and other functions.
• Other duties as assigned.

Job Qualifications:

• High School Diploma or its equivalent.
• Minimum 1 year experience in management position, preferably in property management.
• Experience in public housing or knowledge in Section 8 housing program is a plus.
• Requires a valid Colorado driver’s license.
• Knowledge of the principles, techniques, and practices of subsidized housing programs, including Federal, state, and local housing regulations and operating requirements; and the ability to apply that knowledge to perform the essential functions of the position, is a plus.
• Proficiency in Excel, Word, and Power Point
• Ability to read, write, and communicate effectively to comprehend and complete legal, financial, and human resources documents.
• Ability to consistently demonstrate high quality decision making, keen problem solving, and astute analytical skills.
• Ability to work efficiently and collaboratively in a fast-paced team environment.
• Ability to manage multiple tasks simultaneously, meeting deadlines.
• Relate well to people from diverse backgrounds.
• Ability to act with tact, good judgment, and discretion, and to maintain the confidentiality of matters, as appropriate.
• Ability to interpret and understand financial information generated from property management software reports.

Job Type: Full-time

Schedule: Monday to Friday

Work Location: In person

Please send your resumé or summary of applicable experience or education to mmanandhar@smho.co with Property Manager in the subject line.

EOE M/F/V/D – We use E-Verify to process all new employees.

South Metro Housing Options is a non-profit organization, providing clean, safe, affordable housing for families, students, professionals, seniors, and disabled adults in Littleton and Arapahoe County, Colorado. SMHO currently assists more than 1,400 households to benefit our community. Our Mission is to strengthen communities with creative opportunities for diverse housing alternatives.

SMHO is looking for a self-motivated, detail-oriented, team player to join as Assistant Property Manager. This position will perform a variety of specialized and/or technical support work that requires detailed knowledge of Housing Management programs. Assistant Property Manager will be responsible for front office reception, tenant accounting, and analyzing information and data to create, edit, compile, manipulate, and retrieve files and/or databases and create reports. Hey will also processes routine maintenance requests, resolve resident complaints, and assist Property Manager and other staff.

Pay Rate:
$20 – $24 per hour

Benefits:

• Health Insurance (90% paid by the employer)
• Dental Insurance
• Vision Insurance
• Employer paid Term Life Insurance of up to 1.5 times the employee annual salary
• Voluntary Life Insurance
• 401(a) with 5% employer matching.
• 457 with 2% employer matching
• 12 holidays including birthday
• 4 floating holidays
• Vacation
• Paid Sick Leave

Job Duties:

• Supports and assists Property Manager in managing the daily operation of the property(ies) in a timely manner, including but not limited to:Lease renewals and recertifications;

• Verification and release of documents.
  Showing vacant units to prospective residents/tenants/applicants.
  Monitoring and resolving tenant issues/complaints and maintaining incident/accident documentation.
  Handle emergency resident calls, and provide information/resources to resolve the emergency.

• Understands and complies with all Federal and State Laws, Americans with Disabilities Act, Fair Credit Reporting Act, and other laws, regulations, and guidance related to Section 8 housing programs,
• Ensures positive, and collaborative relationships with internal (Eg., Community Support Services, Maintenance, other employees) and external clients .
• Maintains resident files; key/key-fob log; pet and service animal log; parking space log; and any other forms or logs required.
• Helps residents get proper documentations to qualify for Reasonable Accommodation Requests, completing paperwork, and submits paperwork to proper channel.
• Coordinates with PM to perform lease enforcement, walking property, hallways, note concerns and violations for Property Manager review and follow-up, daily;
• Ensures the building, and property grounds are clean, well maintained, and in good condition;
• Plans and arranges work schedule and establishes priorities to complete scheduled assigned work within parameters assigned by the Property Manager or assigned supervisor.
• Other duties as assigned.

Qualifications:

• High School Diploma or its equivalent.
• Minimum 1 year experience in management position, preferably in property management.
• Experience in public housing or knowledge in Section 8 housing program is a plus.
• Requires a valid driver’s license.
• Experience and working knowledge of Project Based Section 8, HUD regulations and policy is a plus;
• Prefer experience and working knowledge of the IRS Section 42 Low Income Housing Credit program;
• Requires basic knowledge of business office practices.
• Requires working knowledge of the principles of office practices and operations records management and the ability to apply those principles to perform essential job functions.
• Requires working knowledge of the operation of standard office equipment, including a telephone, photocopier, fax, computer, and the skill and ability to operate this equipment to perform essential job functions.
• Requires ability to effectively communicate and interact with callers, visitors, and co-workers in a pleasant manner.
• Requires ability to effectively deal with people whom, at times, may be angry, argumentative, or disagreeable.
• Requires basic knowledge of agency policies and procedures and the ability to read, interpret, and apply and communicate those policies and procedures to perform essential duties.
• Working knowledge of Outlook, Excel, Word, Adobe and Yardi.
• The following mental abilities are needed to perform the essential duties of this position: alertness, precision, auditory discrimination, speaking, problem solving, memory, judgment, and reasoning.
• Requires ability to work cooperatively and collaboratively with others.
• Requires the ability to understand verbal information and instruction and ability to exchange information with others and to develop and present recommendations.
• Requires the ability to read and understand written information and ability to compose information and instruction in written form.
• Requires the ability to translate verbal communication into effective written material, e.g., reports and other documents.
• Requires the ability to use and apply technology.

Job Type: Full-time

Schedule: Monday to Friday

Work Location: In person

Please send your resumé or summary of applicable experience or education to mmanandhar@smho.co with Assistant Property Manager in the subject line.

EOE M/F/V/D – We use E-Verify to process all new employees.

South Metro Housing Options is a non-profit organization, providing clean, safe, affordable housing for families, students, professionals, seniors, and disabled adults in Littleton and Arapahoe County, Colorado. SMHO currently assists more than 1,400 households to benefit our community. Our Mission is to strengthen communities with creative opportunities for diverse housing alternatives.

SMHO is looking for a self-motivated, team player to join as Lead HCV Specialist. The position duties include a wide range of activities related to determining and documenting applicant and/or participant eligibility, income, rent and contractual relationships with owners in support of the Housing Choice Voucher (HCV) operations using written administrative policies and procedures. The position requires full accountability for assigned cases including accurate and complete files, resolution of customer service cases, and responsiveness to participant and landlord inquires.

Pay:

$27.40 – $29 per hour

Benefits:

• Health Insurance (90% paid by the employer)
• Dental Insurance
• Vision Insurance
• Employer paid Term Life Insurance of up to 1.5 times the employee annual salary
• Voluntary Life Insurance
• 401(a) with 5% employer matching.
• 457 with 2% employer matching
• 12 holidays including birthday
• 5 floating holidays
• Vacation
• Paid Sick Leave

Job Duties:

• Manage an assigned caseload of HCV/PBV participants;
• Conduct annual recertifications within required time frames, which includes determining housing assistance payment and tenant rent calculation;
• Complete interim recertifications as required, which includes determining housing assistance payment and tenant rent calculation;
• Monitor HQS inspections to ensure all units are inspected every 12 months;
• Failed HQS inspection must be processed in a timely manner, HAP will be abated, and repairs must be verified;
• Conduct participant briefings;
• Process and monitor participant moves to a new dwelling;
• Determine housing assistance payment and tenant rent calculation;
• Educate participants on program requirements and family obligations;
• Process all transactions within the PHA’s required business systems;
• Maintain accurate and complete applicant/participant files;
• Provide excellent customer service to participants, landlords, co-workers, clients and vendors;
• Conducts all job functions in alignment with the PHA’s Administrative Plan, HUD regulations and other state and local requirements;
• Obtain certification as Housing Choice Voucher Specialist within 120 days of employment;
• Provides consultation to staff regarding their clients/participants; researches and/or provides answers to the staff regarding their caseload;
• Supports other HCV team members in resolving problems between clients, landlords, and/or property managers.
• Assists and collaborates with both staff and Director of Housing Operations in addressing requests for informal reviews/hearings. Assists and collaborates with Director of Housing Operations and/or Compliance Manager in preparing information for management and for audits of housing files for both HCV and PBV programs.
• Maintain regular attendance and punctuality;
• Ensures accuracy of all tenant rent calculations by performing quality control testing through a randomized process.

• Assists Director of Housing Operations and/or other managers in ensuring that electronic submission of resident data, leasing information, etc. is acceptable and submitted timely to various funding agencies.
• Ensure leasing period requirements are met and or exceeded, waiting lists are developed and maintained, and long-term warranty issues are resolved.
• Ensure a thorough and complete onboarding process is in place, as well as ongoing staff training, as needed.
• Ensuring that files are compliant with HUD regulations.
• Ensuring HCV staff is following HUD regulations in lease up, portability, and inspections.
• Ensure HQS related responsibilities are completed in a timely manner.
• Working with management team(s) on regular reporting requirements and ensuring compliance with the laws and regulations.
• Other duties as assigned.
•  

Qualifications:

KNOWLEDGE/SKILL/ABILITY:

• Excellent communication skills, both verbally and in writing. Demonstrated ability to relate positively to people from diverse backgrounds and professional levels.
• Superb leadership skills, including proficiency for conceptual thinking, motivating others, and problem solving. Able to plan, organize, budget, and supervise. Strong project management skills.
• Possesses attitudes and behaviors which respect and have the ability to articulate and relate well with people in various demographic groups to which our programs are directed.
• Ability to take initiative and work independently.
• Quickly analyze a situation and fairly discern the appropriate course of action. Think clearly and calmly to prioritize work and handle emergencies efficiently.
• Treat people with diverse backgrounds with respect and compassion.
• Represent SMHO in a professional manner at all times.
• Understand and support the mission and values of SMHO.
• Utilize technical, strategic, and leadership skills in project coordination
• Acceptably passing background information, including criminal history
• Pre-employment drug screening

EDUCATIONAL/FORMAL TRAINING/EXPERIENCE:

• Minimum High School Diploma or GED.
• Minimum of two (1) years experience in Section 8 housing, HCV and PBV vouchers.
• Familiarity with regional service providers and resources.
• Knowledge of applicable local and Federal housing laws including Fair Housing and Landlord Tenant laws required.
• Experience must demonstrate the ability to create, manage, and sustain quality, resident programs.

Please send your resumé or summary of applicable experience or education to mmanandhar@smho.co with Lead HCV Specialist in the subject line.

EOE M/F/V/D – We use E-Verify to process all new employees.

South Metro Housing Options is a non-profit organization, providing clean, safe, affordable housing for families, students, professionals, seniors, and disabled adults in Littleton and Arapahoe County, Colorado. SMHO currently assists more than 1,400 households to benefit our community. Our Mission is to strengthen communities with creative opportunities for diverse housing alternatives.

SMHO is looking for a self-motivated, detail-oriented, team player to join as Leasing Consultant. This position will assist Property management team in team in finding qualified tenants to lease the units in their properties. Keeps track of all applications. Supports the potential clients/residents in filling out applications, collects all documents in compliance with HUD and Company rules and regulations. In-charge of updating the applicant database, follow-ups, and coordinating property viewings. In-charge of overseeing all leases from existing and potential clients.

Pay Rate:

$19.25 – $21.00 per hour

Benefits:

· Health Insurance (90% paid by the employer)

· Dental Insurance

· Vision Insurance

· Employer paid Term Life Insurance of up to 1.5 times the employee annual salary

· Voluntary Life Insurance

· 401(a) with 5% employer matching.

· 457 with 2% employer matching

· 12 holidays including birthday

· 4 floating holidays

· Vacation

· Paid Sick Leave

Job Duties:

· Serves as a point of contact between current/prospective tenants and property management.

· Keeps track of all incoming applications; reaches out to applicants for missing documents or information, in compliance with all regulatory laws, rules, regulations and Company Policies.

· Provides completed application of potential residents to the Property Management team.

· Have prospect complete application, confidentially send the application and all documentation to the Compliance Manager for review/approval in accordance with the company procedures and program requirements.

· Provides tours for potential residents and answers questions about the property or leasing process

· Updates availability report at property level and follows up with applicant regarding status.

· May coordinate move-in and move-out and associated inspections or walk-through.

· May coordinate with maintenance or property management staff in order to maintain positive resident relations.

· Supports property management team with recertification documentation, filing, file integrity and management as needed.

· Other duties as assigned.

Job Qualifications:

· High School Diploma or its equivalent.

· Minimum 2 years experience in leasing and/or property management.

· Experience in public housing and/or in LIHTC program is a plus.

· Requires a valid Colorado driver’s license.

· Knowledge of the principles, techniques, and practices of subsidized housing programs, including Federal, state, and local housing regulations and operating requirements; and the ability to apply that knowledge to perform the essential functions of the position, is a plus.

· Proficiency in Excel, Word, and Power Point

· Ability to read, write, and communicate effectively to comprehend and complete legal, financial, and human resources documents.

· Ability to consistently demonstrate high quality decision making, keen problem solving, and astute analytical skills.

· Ability to work efficiently and collaboratively in a fast-paced team environment.

· Ability to manage multiple tasks simultaneously, meeting deadlines.

· Relate well to people from diverse backgrounds.

· Ability to act with tact, good judgment, and discretion, and to maintain the confidentiality of matters, as appropriate.

· Ability to interpret and understand financial information generated from property management software reports.

Please send your resumé or summary of applicable experience or education to mmanandhar@smho.co with Leasing Consultant in the subject line.

EOE M/F/V/D – We use E-Verify to process all new employees.

South Metro Housing Options is a non-profit organization, providing clean, safe, Job description

South Metro Housing Options is a non-profit organization, providing clean, safe, affordable housing for families, students, professionals, seniors, and disabled adults in Littleton and Arapahoe County, Colorado. SMHO currently assists more than 1,400 households to benefit our community. Our Mission is to strengthen communities with creative opportunities for diverse housing alternatives.

SMHO is looking for a self-motivated, detail-oriented, team player to join as Maintenance Technician I. This position will perform a variety of building and grounds maintenance and repair tasks for SMHO. Performs semi-skilled building maintenance work according to written work orders; performs minor mechanical, plumbing, and electrical repair and routine building and grounds maintenance work. Work is performed in accordance with established procedures and accepted practices; however, the employee is expected to exercise initiative and independent judgment in completing job duties and meeting unusual work circumstances.

Job Type: Full Time

Starting Pay: $19 – $26 per hour dependent upon skills and experience

Benefits:

· Health Insurance (90% paid by the employer)

· Dental Insurance

· Vision Insurance

· Employer paid Term Life Insurance of up to 1.5 times the employee annual salary

· Voluntary Life Insurance

· 401(a) with 5% employer matching.

· 457 with 2% employer matching

· 12 holidays including birthday

· 4 floating holidays

· Vacation

· Paid Sick Leave

Job Duties

· Checks, repairs, and maintains mechanical, plumbing, and electrical systems in housing units according to established procedures and practices and instructions

contained in written work orders. Work includes, but is not limited to, repairing or replacing faucets, garbage disposals and clearing clogged drains; replacing electrical outlets and light fixtures; and repairing windows and screens.

· Repairs and refurbishes vacant units prior to occupancy including, but not limited to: cleaning floors, carpets and drapes; repainting walls and ceilings; cleaning fixtures; and making necessary repairs to mechanical, plumbing and electrical systems.

· Performs a variety of grounds maintenance tasks on housing authority property including, but not limited to: cutting grass with power mowers; trimming shrubs and edging lawns; adjusting and repairing sprinkler systems; and plowing and shoveling snow.

· Reviews daily work assignments and reports work progress to supervisor. Performs work schedule and establishes work priorities to complete scheduled and assigned work. Enters data for completed work orders, inventory and preventive maintenance records with personal computer using assigned software.

· Responds, as necessary, to emergency calls to make temporary or permanent repairs or adjustments to mechanical, plumbing or electrical systems in units.

· Establishes and maintains effective working relationships and interactions with supervisors, other housing authority staff members, residents and the public through oral and written communications; observes and follows established housing authority policies, procedures, rules, orders and instructions from the supervisor in the daily conduct of the job.

· Other jobs as assigned.

Qualifications

· High School Diploma or GED or equivalent work experience.

· Prefer one year of basic maintenance and/or general labor experience.

· Basic carpentry skills Solid mechanical aptitude

· Solid knowledge of electrical and plumbing repair and maintenance

· Solid interpersonal skills with the ability to effectively communicate and interact with all levels of personnel and the general public

· Ability to work independently and as part of a team.

· Ability and willingness to continually improve the technical skills necessary to perform assigned maintenance.

Please send your resumé or summary of applicable experience or education to mmanandhar@smho.co with Maintenance Technician I in the subject line.

EOE M/F/V/D – We use E-Verify to process all new employees.