Career Opportunities

South Metro Housing Options is a non-profit organization, providing clean, safe, affordable housing for families, students, professionals, seniors, and disabled adults in Littleton and Arapahoe County, Colorado. SMHO currently assists more than 1,400 households to benefit our community. Our Mission is to strengthening our community by creating opportunities for a variety of housing options.

SMHO is looking for a self-motivated, detail-oriented, team player to join as Property Manager. This position will perform a variety of specialized and/or technical support work that requires detailed knowledge of Housing Management programs. Manage day-to-day operations and administrations of the assigned properties. Supervise and manage the associates working in the properties. Ensure the operations is in compliance with the standards and expectations of the Organization’s policies and procedures, as well as federal and state laws governing Section 8 Housing Programs.

Pay Rate:

$26.44 – $35 per hour (depending on knowledge and experience)

Benefits:

· Health Insurance (90% paid by the employer)

· Dental Insurance

· Vision Insurance

· Employer paid Term Life Insurance of up to 1.5 times the employee annual salary

· Voluntary Life Insurance

· 401(a) with 5% employer matching

· 457 with 2% employer matching

· 12 holidays including birthday

· 4 floating holidays

· Vacation

· Paid Sick Leave

Job Duties:

· Understands and complies with all Federal and State Laws, Americans with Disabilities Act, Fair Credit Reporting Act, and other laws, regulations, and guidance related to Section 8 housing programs,

· Manages the daily operation of the assigned properties, in accordance with the company policies and procedures, and management expectations.

· Supervises, manages, and leads the staffs, to provide excellent customer service to all program participants, and other internal and external clients.

· Calculates the rent due from the program participants, deposits the rent payment, using appropriate methods.

· Ensures all regulatory compliance requirements are met, including annual and interim re-certifications and monitoring and completing appropriate documentation, efficiently and effectively.

· Identifies deficiencies in maintenance or housekeeping; communicates with residents to correct deficiencies.

· Monitors the expenses in conjunction with the annual operating budget.

· Monitors maintenance activities to ensure resident requests and preventative maintenance programs are being performed according to company standards.

· Responds promptly to questions, inquiries, and requests from residents, vendors, visitors, and staff, appropriately and in a timely manner to ensure excellent customer service.

· Assists with decisions regarding families continuing to receive assistance, noncompliance, fraud, and amount of rent payments.

· Responsible for maintaining occupancy numbers and reporting to management monthly.

· In conjunction with Community Support Services, effectively conducts and participates regularly scheduled resident meetings, other community and neighborhood meetings, and other functions.

· Other duties as assigned.

Job Qualifications:

· High School Diploma or its equivalent.

· Minimum 2 year experience in management position, preferably in property management.

· Experience in public housing or knowledge in Section 8 housing program is a plus.

· Requires a valid Colorado driver’s license.

· Knowledge of the principles, techniques, and practices of subsidized housing programs, including Federal, state, and local housing regulations and operating requirements; and the ability to apply that knowledge to perform the essential functions of the position, is a plus.

· Proficiency in Excel, Word, and Power Point

· Ability to read, write, and communicate effectively to comprehend and complete legal, financial, and human resources documents.

· Ability to consistently demonstrate high quality decision making, keen problem solving, and astute analytical skills.

· Ability to work efficiently and collaboratively in a fast-paced team environment.

· Ability to manage multiple tasks simultaneously, meeting deadlines.

· Relate well to people from diverse backgrounds.

· Ability to act with tact, good judgment, and discretion, and to maintain the confidentiality of matters, as appropriate.

· Ability to interpret and understand financial information generated from property management software reports.

This position will be posted until it is filled.

Please send your resumé or summary of applicable experience or education to mmanandhar@smho.co with Property Manager in the subject line.

EOE M/F/V/D – We use E-Verify to process all new employees.

South Metro Housing Options is a non-profit organization, providing clean, safe, affordable housing for families, students, professionals, seniors, and adults with disabilities in Littleton and Arapahoe County, Colorado. SMHO currently assists more than 1,400 households to benefit our community. Our Mission is to strengthening our community by creating opportunities for a variety of housing options.

SMHO is looking for a self-motivated, detail-oriented, team player to join as Assistant Property Manager. This position will perform a variety of specialized and/or technical support work that requires detailed knowledge of Housing Management programs. Assistant Property Manager will be responsible for front office reception, tenant accounting, and analyzing information and data to create, edit, compile, manipulate, and retrieve files and/or databases and create reports. Hey will also processes routine maintenance requests, resolve resident complaints, and assist Property Manager and other staff.

Pay Rate:
$20 – $24 per hour

Benefits:

• Health Insurance (90% paid by the employer)
• Dental Insurance
• Vision Insurance
• Employer paid Term Life Insurance of up to 1.5 times the employee annual salary
• Voluntary Life Insurance
• 401(a) with 5% employer matching.
• 457 with 2% employer matching
• 12 holidays including birthday
• 4 floating holidays
• Vacation
• Paid Sick Leave

Job Duties:

• Supports and assists Property Manager in managing the daily operation of the property(ies) in a timely manner, including but not limited to:Lease renewals and recertifications;

• Verification and release of documents.
  Showing vacant units to prospective residents/tenants/applicants.
  Monitoring and resolving tenant issues/complaints and maintaining incident/accident documentation.
  Handle emergency resident calls, and provide information/resources to resolve the emergency.

• Understands and complies with all Federal and State Laws, Americans with Disabilities Act, Fair Credit Reporting Act, and other laws, regulations, and guidance related to Section 8 housing programs,
• Ensures positive, and collaborative relationships with internal (Eg., Community Support Services, Maintenance, other employees) and external clients .
• Maintains resident files; key/key-fob log; pet and service animal log; parking space log; and any other forms or logs required.
• Helps residents get proper documentations to qualify for Reasonable Accommodation Requests, completing paperwork, and submits paperwork to proper channel.
• Coordinates with PM to perform lease enforcement, walking property, hallways, note concerns and violations for Property Manager review and follow-up, daily;
• Ensures the building, and property grounds are clean, well maintained, and in good condition;
• Plans and arranges work schedule and establishes priorities to complete scheduled assigned work within parameters assigned by the Property Manager or assigned supervisor.
• Other duties as assigned.

Qualifications:

• High School Diploma or its equivalent.
• Minimum 1 year experience in management position, preferably in property management.
• Experience in public housing or knowledge in Section 8 housing program is a plus.
• Requires a valid driver’s license.
• Experience and working knowledge of Project Based Section 8, HUD regulations and policy is a plus;
• Prefer experience and working knowledge of the IRS Section 42 Low Income Housing Credit program;
• Requires basic knowledge of business office practices.
• Requires working knowledge of the principles of office practices and operations records management and the ability to apply those principles to perform essential job functions.
• Requires working knowledge of the operation of standard office equipment, including a telephone, photocopier, fax, computer, and the skill and ability to operate this equipment to perform essential job functions.
• Requires ability to effectively communicate and interact with callers, visitors, and co-workers in a pleasant manner.
• Requires ability to effectively deal with people whom, at times, may be angry, argumentative, or disagreeable.
• Requires basic knowledge of agency policies and procedures and the ability to read, interpret, and apply and communicate those policies and procedures to perform essential duties.
• Working knowledge of Outlook, Excel, Word, Adobe and Yardi.
• The following mental abilities are needed to perform the essential duties of this position: alertness, precision, auditory discrimination, speaking, problem solving, memory, judgment, and reasoning.
• Requires ability to work cooperatively and collaboratively with others.
• Requires the ability to understand verbal information and instruction and ability to exchange information with others and to develop and present recommendations.
• Requires the ability to read and understand written information and ability to compose information and instruction in written form.
• Requires the ability to translate verbal communication into effective written material, e.g., reports and other documents.
• Requires the ability to use and apply technology.

Job Type: Full-time

Schedule: Monday to Friday

Work Location: In person

Please send your resumé or summary of applicable experience or education to mmanandhar@smho.co with Assistant Property Manager in the subject line.

EOE M/F/V/D – We use E-Verify to process all new employees.

South Metro Housing Options is a non-profit organization, providing clean, safe, affordable housing for families, students, professionals, seniors, and disabled adults in Littleton and Arapahoe County, Colorado. SMHO currently assists more than 1,400 households to benefit our community. Our Mission is to strengthening our community by creating opportunities for a variety of housing options.

SMHO is looking for a self-motivated, detail-oriented, team player to join as Resident Services Coordinator. This position will link South Metro Housing Options (SMHO) residents, in need of services, with the appropriate program, resource, or service providers in the community in order for them to be lease compliant at all times. Act as a liaison with area agencies for residents by enhancing their independence and helping to arrange services to meet their needs across the five core programming areas (housing stability, financial capability, community engagement, education, and health and wellness). Develop and coordinate events  for residents living at properties owned and operated by SMHO. Inform supervisor of potential management issues and conflicts that are not within the scope of the Resident Services Department.

Pay Rate:

$22.12 – $24 per hour

Benefits:

• Health Insurance (90% paid by the employer)
• Dental Insurance
• Vision Insurance
• Employer paid Term Life Insurance of up to 1.5 times the employee annual salary
• Voluntary Life Insurance
• 401(a) with 5% employer matching.
• 457 with 2% employer matching
• 12 holidays including birthday
• 4 floating holidays
• Vacation
• Paid Sick Leave

Job Duties:

• Accept referrals on residents from Management, building staff, family, service providers, police and/or social service agencies or other residents. Complete a vulnerability screen and collect any further information necessary. Provide information on specific services and/or program providers, giving options whenever possible. The resident or family member should be encouraged to arrange for the required services, whenever possible. If the resident is eligible for public assistance programs, the Resident Service Coordinator will assist with the application and follow up with the resident to assure appropriateness and satisfaction.
• Work with the resident to monitor the services and activity of providers ensuring quality of care and cost-effectiveness.
• May occasionally be required to make referrals to Adult Protective Services or Child Protective Services or Arapahoe Mental Health, as residents are deemed to be at risk. Will coordinate reporting with Community Support Services Manager.
• Maintain up-to-date files on service providers in the community and share this information with residents. Assess any services needed by the resident and coordinate services directly with the resident.
• Coordinate service providers as needed. Assist with redeterminations for housing assistance, TANF, OAP, SSI, QMB, etc., if applicable.
• Meet regularly with Community Support Services Manager to discuss ongoing resident concerns, receive supervision and support.
• Meet regularly with other staff as needed to ensure program focus and quality of service.
• Keep a written and digital record of all referrals made to the residents in order to monitor the level and scope of services that are accessed on behalf of the residents. Participate in the data management system for Resident Services.
• Network and build working relationships including, but not limited to, Home Health Care agencies, Health Maintenance Organizations (HMO’s), Transportation, Legal Assistance (Living Wills, Durable Power of Attorney), and agencies such as Job Training, Medicaid, SSI, Home and Community Based Services, Medicare, Home Care Allowance.
• Plan and coordinate educational and social events for resident and provide information for residents by posting informational signage on each event prior to the event and in newsletters.
• Continually develop new programs based on resident needs assessment, information and requests.
• Work with and coordinate smoke-free programs and activities with Community Support Services Manager
• Work closely with the Communications Manager to support ongoing communication needs for the property and community.
• Provide monthly activity report to Community Support Services Manager
• Post and maintain regular office hours and keep all scheduled appointments, meetings, networking events and trainings.
• Complete all resident move-in orientations in a timely manner.
• Other duties as assigned.

Job Qualifications:

• High School Diploma or its equivalent.
• Social work, housing, activities planning or community service education background.
• Minimum of five years of proven experience in social work, activities planning, housing, community service or related field. Have knowledge of and interest in aging and various disability issues, family services and counseling techniques.
• Requires solid knowledge of the principles, practices, and techniques of: records management, business office practices, and office terminology and procedures.
• Requires solid interpersonal and problem-solving skills, and written communication skills; investigative skills and the ability to identify reliable information resources.
• The ability to effectively communicate and interact with individuals or groups of individuals of varying social, cultural, racial, economic, professional and educational backgrounds, including the ability to work effectively  with individuals who may be difficult or challenging.
• The ability to act with tact, good judgment, decision making and discretion; and to maintain the confidentiality of matters, as appropriate.
• Working knowledge of best practices in social determinants of health, social work practice, trauma informed care.

This position will remain open until it is filled.

Please send your resumé or summary of applicable experience or education to mmanandhar@smho.co with Resident Services Coordinator in the subject line.

EOE M/F/V/D – We use E-Verify to process all new employees.

South Metro Housing Options is a non-profit organization, providing clean, safe, affordable housing for families, students, professionals, seniors, and disabled adults in Littleton and Arapahoe County, Colorado. SMHO currently assists more than 1,400 households to benefit our community. Our Mission is to strengthening our community by creating opportunities for a variety of housing options.

SMHO is looking for a self-motivated, detail-oriented, team player to join as Leasing Consultant. This position will assist Property management team in team in finding qualified tenants to lease the units in their properties. Keeps track of all applications. Supports the potential clients/residents in filling out applications, collects all documents in compliance with HUD and Company rules and regulations. In-charge of updating the applicant database, follow-ups, and coordinating property viewings. In-charge of overseeing all leases from existing and potential clients.

Pay Rate:

$19.25 – $21.00 per hour

Benefits:

· Health Insurance (90% paid by the employer)

· Dental Insurance

· Vision Insurance

· Employer paid Term Life Insurance of up to 1.5 times the employee annual salary

· Voluntary Life Insurance

· 401(a) with 5% employer matching.

· 457 with 2% employer matching

· 12 holidays including birthday

· 4 floating holidays

· Vacation

· Paid Sick Leave

Job Duties:

· Serves as a point of contact between current/prospective tenants and property management.

· Keeps track of all incoming applications; reaches out to applicants for missing documents or information, in compliance with all regulatory laws, rules, regulations and Company Policies.

· Provides completed application of potential residents to the Property Management team.

· Have prospect complete application, confidentially send the application and all documentation to the Compliance Manager for review/approval in accordance with the company procedures and program requirements.

· Provides tours for potential residents and answers questions about the property or leasing process

· Updates availability report at property level and follows up with applicant regarding status.

· May coordinate move-in and move-out and associated inspections or walk-through.

· May coordinate with maintenance or property management staff in order to maintain positive resident relations.

· Supports property management team with recertification documentation, filing, file integrity and management as needed.

· Other duties as assigned.

Job Qualifications:

· High School Diploma or its equivalent.

· Minimum 2 years experience in leasing and/or property management.

· Experience in public housing and/or in LIHTC program is a plus.

· Requires a valid Colorado driver’s license.

· Knowledge of the principles, techniques, and practices of subsidized housing programs, including Federal, state, and local housing regulations and operating requirements; and the ability to apply that knowledge to perform the essential functions of the position, is a plus.

· Proficiency in Excel, Word, and Power Point

· Ability to read, write, and communicate effectively to comprehend and complete legal, financial, and human resources documents.

· Ability to consistently demonstrate high quality decision making, keen problem solving, and astute analytical skills.

· Ability to work efficiently and collaboratively in a fast-paced team environment.

· Ability to manage multiple tasks simultaneously, meeting deadlines.

· Relate well to people from diverse backgrounds.

· Ability to act with tact, good judgment, and discretion, and to maintain the confidentiality of matters, as appropriate.

· Ability to interpret and understand financial information generated from property management software reports.

Please send your resumé or summary of applicable experience or education to mmanandhar@smho.co with Leasing Consultant in the subject line.

EOE M/F/V/D – We use E-Verify to process all new employees.

South Metro Housing Options is a non-profit organization, providing clean, safe, affordable housing for families, students, professionals, seniors, and adults with disabilities in Littleton and Arapahoe County, Colorado. SMHO currently assists more than 1,400 households to benefit our community. Our Mission is to strengthen our community by creating opportunities for a variety of housing options.

SMHO is looking for a self-motivated, detail-oriented, team player to join as Maintenance Technician I. This position will perform a variety of building and grounds maintenance and repair tasks for SMHO. Performs semi-skilled building maintenance work according to written work orders; performs minor mechanical, plumbing, and electrical repair and routine building and grounds maintenance work. Work is performed in accordance with established procedures and accepted practices; however, the employee is expected to exercise initiative and independent judgment in completing job duties and meeting unusual work circumstances.

Job Type: Full Time

 

Starting Pay: $19 – $26 per hour dependent upon skills and experience

 

Benefits:

• Health Insurance (90% paid by the employer)
• Dental Insurance
• Vision Insurance
• Employer paid Term Life Insurance of up to 1.5 times the employee annual salary
• Voluntary Life Insurance
• 401(a) with 5% employer matching.
• 457 with 2% employer matching
• 12 holidays including birthday
• 4 floating holidays
• Vacation
• Paid Sick Leave

 

Job Duties

• Checks, repairs, and maintains mechanical, plumbing, and electrical systems in housing units according to established procedures and practices and instructions contained in written work orders. Work includes, but is not limited to, repairing or replacing faucets, garbage disposals and clearing clogged drains; replacing electrical outlets and light fixtures; and repairing windows and screens.
• Repairs and refurbishes vacant units prior to occupancy including, but not limited to: cleaning floors, carpets and drapes; repainting walls and ceilings; cleaning fixtures; and making necessary repairs to mechanical, plumbing and electrical systems.
• Performs a variety of grounds maintenance tasks on housing authority property including, but not limited to: cutting grass with power mowers; trimming shrubs and edging lawns; adjusting and repairing sprinkler systems; and plowing and shoveling snow.
• Reviews daily work assignments and reports work progress to supervisor. Performs work schedule and establishes work priorities to complete scheduled and assigned work. Enters data for completed work orders, inventory and preventive maintenance records with personal computer using assigned software.
• Responds, as necessary, to emergency calls to make temporary or permanent repairs or adjustments to mechanical, plumbing or electrical systems in units.
• Establishes and maintains effective working relationships and interactions with supervisors, other housing authority staff members, residents and the public through oral and written communications; observes and follows established housing authority policies, procedures, rules, orders and instructions from the supervisor in the daily conduct of the job.
• Other jobs as assigned.

Qualifications

• High School Diploma or GED or equivalent work experience.
• Prefer one year of basic maintenance and/or general labor experience.
• Basic carpentry skills Solid mechanical aptitude
• Solid knowledge of electrical and plumbing repair and maintenance
• Solid interpersonal skills with the ability to effectively communicate and interact with all levels of personnel and the general public
• Ability to work independently and as part of a team.
• Ability and willingness to continually improve the technical skills necessary to perform assigned maintenance.

This position will remain open until it is filled.

Please send your resumé or summary of applicable experience or education to mmanandhar@smho.co with Maintenance Technician I in the subject line.

EOE M/F/V/D – We use E-Verify to process all new employees.