how to contact south metro housing options
Regular business hours at SMHO are 8:00 a.m. to 5:00 p.m. The phone number to the main administration building is 303-794-9608. Staff members are typically available to answer inquiries during this time.
Check with the receptionist for your specific needs. Click here to download a copy of the SMHO Smoke Free Housing Policy.
work orders-effective Monday, June 6, 2016. All work orders should be called into the central maintenance work order line at 303-991-5316.
Residents who live in SMHO-owned or SMHO-managed building and require maintenance on their apartments/homes may call the following numbers to place a work order to request repair:
ALL PROPERTIES: 303-991-5316 | AFTER HOURS EMERGENCY ONLY: 303-794-9608
South Metro Housing Options takes special steps to prevent fraud in its housing programs. To this end, the Department of Housing and Urban Development’s Enterprise Income Verification (EIV) System is utilized on all active housing program participants to uncover unreported sources of income and unauthorized residents. Information that is discovered through this and other sources is consistently used to uncover fraud, and steps are taken to remove any participants from our housing programs who do not disclose all sources of income and all residents residing in their units. In some cases, participants can be prosecuted and/or fined for providing inaccurate information on housing certification forms.
Resources & services
Resident service coordinators are on staff to provide information to residents regarding resources and services in the community. The senior coordinator can be reached at 303-991-5312; and the family coordinator can be reached at 303-794-3276. For a list of commonly-accessed resources, click here.